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Do you wonder if your IT business is truly profitable or if you should raise your prices?Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services. I have run a number of tests that I found in one of the Symantec documents, to test the client - server communication and all appears to be OK.If you click start then run and type on one of the clients will the client download the definitions?I think the problem might be that the client package was configured to be unmanaged."Download Live Update Content" shows that Live Update starts, checks for updates and does/does not download them as appropriate. I haven't tried to download the definitions on any of the clients themselves as it kind of defeats the object of having a managed solution!
You can always download teh latest definitions to a USB drive or other media and sneakernet them to the system.
These files do not contain the required files needed by a SEPM or SAV Parent to additionally update any clients attached.
I occasionally come across computers that will never be connected to the internet but are still vulnerable to viruses through other sources (ex. What I need is a solution where I can drop the updates on the machines, or connect to them directly (via x-over cable) to download the updates locally.
As far as I understand it, the folder C:\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content is where clients get updates from ... Live Update put's it's stuff in C:\Documents and Settings\All Users\Application Data\Symantec\Live Update\D After 2 days of trying and 2.5 hours on the phone to Symantec support, it was not possible to get Endpoint Protection working on our server (we only have one server).
It worked perfectly on my laptop but that's not a suitable location for it.
I found this in a Symantec article: Verify that the SEPM content is updated: a.