Sep defs not updating

Posted by / 29-Jun-2020 14:54

Once a client has downloaded January 2010 definitions from Live Update, the client should remain configured to download content from Live Update until your servers have been patched with a fix for this issue.This is due to the SEPM server having ‘Virus and Spyware Protection’ definitions with a date of December 2009.As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments.

This includes all Security Content updates - including Antivirus definitions, Proactive Threat Protection (PTS) Truscan definitions, and Intrusion Prevention System (IPS) definitions.If you are not certain what version of Symantec Endpoint Protection you are using, launch Symantec and click the “Help” or “Help and Support” button in the upper right-hand corner of the window. If you recently received a pop-up message from Symantec indicating that your virus definition files are out of date, and you are unable to update them, this is another indication that you are using an unsupported version of Symantec Endpoint Protection.If you are using the managed Symantec Endpoint Protection client (indicated by a green dot on the Symantec shield in your system tray) and the version number is 11, please contact IT support in your department or Computing Services and Systems Development directly to obtain the latest version.Once patches are available and this temporary problem has been corrected by Symantec, details will be posted to this KB article.Please also note that once the SEPM servers have been patched, the clients should remain configured to download content Live Update for at least 3 days to ensure that they will get delta definitions from the SEPM server .

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Managed Clients: An issue has been identified in the Symantec Endpoint Protection Manager (SEPM) which causes Security Content newer than 12/31/2009 PM to be considered older than content previous to that date/time.